Great for the most part, and the procedure itself, plus the follow up, were awesome! All three docs were very knowledgeable and explained things well, staff very comforting and friendly. Only didnt give 5 stars on punctuality because the procedure had to be pushed back 3 hours from my confirmed time, meaning I had to make last minute changes to my transportation - but hey, things happen. Every other appointment was solid. I will definitely recommend Dr. Loden to anyone thinking about LASIK, wish I had done it sooner and with him!