they are the nicest people. i called to get checked for glaucoma and cateracts and thought they took my insurance. they did but now now, however they gave me options to use them with good prices, and tried to work with them. they could not have been kinder and solicitous. i did not tay because i wanted to contact my insurance first. they have a great patient centered practice even tho they are part of a big corporation and use a call center to book their appointments. thanks LODEN VISION IN SMYRNA, TN.