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06/25/2025
5 stars 5
I really enjoyed Loden Vision and the people I met. I wish I knew more about how much goes into all of this, the process was very demanding of time and the practice is only open weekdays as well so if complications arise its more time off and needing to go to the offices. Overall Im conflicted on if I would choose to do this again, but Im glad I did!-I work a job where I dont feel comfortable going back to work due to dry climate conditions and an unclean environment so I ended up being out of work for 3 weeks total during this process which is a long time. This includes the pre-procedure dilation appointment that has to be done at least 2 days before the LASIK procedure, your LASIK procedure, the follow up (24 hour) the day after your LASIK procedure, your one week follow up, and your one month follow up. So that is 5 office visits during week days and most require a driver.I developed a complication called DLK, and had to come back for another 1.5-2 week follow up visit and then go to CVS and get medicated drops and a steroid pack. I had to pay for them too, which is fine, but out of principle I paid the practice $3,200 for my LASIK and they couldnt cover $15 worth of medical items for a complication? This is again more time off of work to heal and go to a week day appointment, so Im now at 5 total visits during the week. I APPRECIATE THE TIME AND CARE THEY PUT INTO ALL OF THIS AND WOULD RATHER THEM TAKE EXTRA PRECAUTIONS, it is just a lot of time to be available during the week so make sure you have two weeks as close to off/free as possible to fit all of this in and allow your body time to heal. Also a driver since you arent able to take yourself to the dilation, procedure and the day after. Every appointment takes about 30minutes to 2 hours, the dilation is 2 hours, and the procedure day is 2 hours/procedure was like 10 minutes. I was also never told my dilation numbers expired so I got all that done around Christmas and by the time it came for me to officially do my procedure, as I got the time off, my numbers werent valid past 90 days so I had to redo the dilation process. They did not charge me another $200 due to the miscommunication which was very nice of them, but it was inconvenient to take another day off with a driver to get me there and home for that 2 hour block of time.When I developed the DLK, I had asked if there was anything I could have done to prevent that and they told me its really rare, but it just kinda of happens , I guess it only happens to about 2-5% of procedures, which kind of sucks that it was me but they have been very helpful about helping me treat it. I was a little concerned, but they made me at ease throughout this diagnoses and the entire process. They have really helped calm any nerves, risks are very rare but they absolutely happen. Im very thankful for the practice and feel like I went with the absolute best of Nashville.
06/25/2025
5 stars 5
I am completely Satisfied.Very friendly Helpful Below is a shot with my Frames.PS: this is my happy face.

06/21/2025
5 stars 5
Awesome Experience and worth every penny.

06/17/2025
4 stars 4
I really enjoyed my service here. After being turned completely off by the unprofessionalism of the two other nearby places, I ended up here and have no regrets for it. Initially I found the exam very sterile and not quite as high energy/fun as is usual when I have my child with me. But it was balanced out by the end with other encounters and an overall pleasant experience.I really appreciate how laid-back the staff is. There is no one hounding you about what you should get. They simply give you a box and tell you to take a look around and leave your selections on the counter. That is an invaluable quality to me as high pressure sales is what made me leave my last office that I really liked prior to them hiring someone like that.There was a hiccup in our order that I had a hard time getting a timely response to initially. However, once I was able to get in touch with someone, they did apologize and extended a courtesy to me to make up for that. That is something I really appreciate as well. People make mistakes but how you show up after that is just as impactful.They have a decent amount of glasses to choose from- very affordable to high end brands. There is something for everyone here.The turnaround time was relatively quick as well. The office is comfortable and clean.All this to say Im really happy we came to this office and I look forward to our continued relationship.
06/16/2025
5 stars 5
Good staff, very helpful.

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