Overall, I would say that my experience here was excellent. In the past, I regularly went to places like Lens Crafters to have my vision needs taken care of, but I always just felt like another account and not like a valued customer. I must say that Abigail at the front desk was very welcoming, friendly, and knowledgeable which was a major improvement over other competitors right off the bat. Dr. Haddad was very friendly and straightforward about what was going on with my vision status and what they would mean currently and going forward, which is much more than I'm used to with competitors just jotting numbers and leaving me uninformed. To finish it all off, Tommy in the prescription department was very friendly and personal. He spent time with me to explain my results and to help me find glasses to help fit my needs and also stay in my budget!I hope that this long review really tells you how valued I felt at this Loden Vision Center and how badly you need to drop your current vision "specialists" to go see these experts!