Everyone at both the Gallatin and Goodlettsville locations are very kind and polite. I was impressed with their procedures to mitigate Covid. I felt very comfortable being there. The eye examines I received were more through than any I've had in the past. They listened to me and asked questions, until they understood my issues. I was then sent to a specialist in their group, appointment the next day!I was just as impressed and felt at ease with the knowledge and care of the specialist. They didn't give up until they diagnosed my problem. After 3 years with another doctor telling me it was just my age and get use to it. I'm very thankful to everyone at Loden! Finally I have glasses I can see with! Thank you Loden Eye!