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Great customer service! Dr. Loden was very attentive and quelled all of my concerns in getting the surgery. Look forward to perfect vision soon!

My mother put off cataract surgery for years, WHAT A WAIST OF WONDERFUL SIGHT! She went from not being able to drive to 20\15 vision! She said the procedure is virtually painless and was done so quickly!. The professional staff very caringly explained things to her elderly understanding. She had the surgery one day, went in and had the protective patch removed the next. When the patch was removed the only thing she could say was "WOW"! Since there are several centers in this area she was able to have her surgery at the Goodlettsville location and post op services were done at the Gallatin center which was more convenient for her. I don't have cataracts at this time in my life but if I ever do....I know where I'm going.....LODEN VISION CENTER! And I won't wait,

I had iLasik surgery procedure performed a few months ago and the experience was great. The entire process for me was smooth and painless. Dr. Loden and his staff were professional. The only kickback was when I went to their surgery building on surgery day, before I was sent back the woman behind the counter said Ok your payment is four thousand so so and so dollars. She had no idea that I had setup a carecredit account. So, other than small lack of communication, my eyes see better than perfect. Worth every penny in my opinion.

I had 20/60 in my left eye and had surgery on it yesterday by Dr. Loden and it is almost scary how good my vision is today. My right eye is rated 20/20 but I can see much, much better with my left eye than my right eye now, and it has been 34 hours - will continue to get better over the next week. Words aren't enough. If you need LASIK and have the means, DO IT. My suggestion would be to go here, no question.

Cliff's Notes: I had all-LASER LASIK surgery with Dr. Graves at Loden Vision Centers, cost $3500 all said and done (cost additional for Dr. Loden himself), and I could not be happier with the results!Service: The waiting room had a Keurig! That is a fantastic way to begin with a positive impression on a new customer, I must say. The staff at the offices was quite friendly. My appointments did not involve excessive waiting; I was seen promptly, and all my questions were answered candidly. Dr. Graves was great, and we were joking around the whole time. The whole process was about as hassle-free as anyone could hope for.The Procedure: I arrived early in the morning at the office on the day of my surgery - to enjoy some tasty coffee from the office Keurig, of course - and I was taken back right away. The longest portion of the procedure was waiting for the dilation and numbing drops to fully kick in, but I was kicked back in a leather recliner watching a movie so it was all good. The actual laser procedure took less than 10 minutes per eye. There was more discomfort than I expected when Dr. Graves put the suction device on my eyeball which, as I understand it, "flattens" the top of one's eye to make it uniform which makes LASER cutting accurate. That was the worst part of whole thing. I was out of the office wearing my protective goggles shortly thereafter - in and out in right at an hour.The Aftermath: I went back a week later for my check-up, and I was seeing at 20/20 in one eye and 20/15 in the other. It felt fantastic to not have to worry about glasses or contacts ever again (or at least until I am significantly older).Overall, I would highly recommend Loden Vision for LASIK. Excellent experience all the way around.