I had the best experience with the staff here. The first person who took me back for a contact lenses exam (Hailey?) was thorough and knowledgeable, and her reaction to my vision (or lack thereof) was kind of adorable. Dr Haddad came in like the rock star she is, with her transcriptionist (who has keen ears to hear what the doc mutters while measuring and examining so I wouldn't freak out). She told me frankly that I will always need readers with contact lenses. If been flying with wearing them again for years but no doc before has been realistic-each new brand would be better and they weren't. She shifted my expectations by telling me what other optometrists never said as clearly. She taught me about the shape of my eye ball and why it matters. She even saw my floaters! I may have heard most of this before as I've been sight-challenged forever, but she said it all in a way that I remember even two weeks later.She gave me one distance and one close vision lens and it's been incredible how well I can see! My glasses are so thick that I was self conscious in this zoom life we live. Now I can just be me, with my face and no barrier. I'm joyful.