Dr. Loden and all of his staff (including the staff at the Smyrna location) were absolutely amazing throughout my whole LASIK process. From helping me work through insurance issues, thoroughly explaining the process and after care, to making the actual procedure as comfortable as possible. Dr. Loden was fantastic about explaining what was going on as he was doing it during the surgery which helped eased a lot of my anxiety as well. Everyone was so friendly and welcoming every time I came in. A true showcase of hospitality and professionalism. Thank you so much to Dr. Loden and his staff for making this experience what it was.
The entire staff at Loden, from consultation to cataract surgery, were thorough, polite, caring, professional & addressed every question & concern I had. I would & have highly recommended them to friends & family.