I called that morning and was told teenagers could be seen as walk in's until 10.30, so we arrived around 10.10. There was a sweet older gentleman that was talking to the lady behind the desk, he has a gazillion questions (his right as a customer), but I needed to be checked in by 10.30! She had me take seat until he left which put us 4 mins before 10.30, which is when she said "they are about to break for lunch". Ugh! I thought, here we go again...(we had recently experience HORRIBLE service at Vision Works in Cool Springs mall). This is the reason for the star deduction. But she immediately redeemed herself (in my eyes) when she started to actually check me in, she had to call VW to get them to release an authorization they were losing against me and my son. They (VW) couldn't even find it! Insane! So she had to call someone else (I believe VSP, our insurance to get it done). My son was the tested, brought out to choose glasses where another rock star helped us narrow down since both me and my kid are so indecisive. The glasses came back in less than a week! The doctor and her Assistant (don't know exact titles) were also very kind and welcoming. I'm glad we found this place and I'm sure we'll be back in a year to choose more glasses.
I had ILasik almost 3 weeks ago and I have never been happier! They changed my life for me so quickly! I had become miserable in glasses and couldn't wear contacts and they changed everything for me in a matter of 10 minutes!!! I can't begin to tell you how worth it this procedure is and how easy and quick! Thank you Dr. Loden and everyone at Loden Vision Centers!!
They turned me down at first due to inconsistent measurements. It hurt, but I liked that. They could have done the surgery and maybe been ok, but safety was top priority. They had me come back in a month, and my medication had time to get straightened out. They did the surgery Friday and I drove to Atlanta, GA from Lafayette, TN Saturday night. Crazy how fast it all went. Experience was wild, but terrific. Great group of people, very talented and skilled staff. Wonderful people in general. Would recommend to anyone.
Great group of people. Absolute wonderful experience. Very safety - minded. Patients come first, and they will not do a surgery they feel is unsafe. Very upstanding. Would recommend to anyone.
I can not express how happy I am with the cataract surgery I had last month. I was worried about the surgery because I had had RK done to my eyes at least 25 years ago. Dr. Loden reassured me that I would not have a problem with the surgery. I was very happy with the results! The staff at the surgical center are very helpful and efficient! I would Definitely recommend this place!!
