Dr. Parker and his staff were very kind and helpful. I had a problem with dry eyes and he gave me some samples of the drops he wanted me to use. My eyes started weeping and swelled up so, the next day, I was out that way and I decided to stop by and see if this was normal after the procedure he had done. They were so good about seeing me immediately and checking my eyes. They gave me some additional things to do and told me it should clear up but if not to call them on Monday. I was impressed that they would be kind enough to see again as a walk-in.