First visit for consultation about cataract surgery referred to Loden by my eye doctor. The staff from check-in to check-out were wonderful, very personable and courteous. Everyone was so professional but cordial and made me feel right at home. Dr. Hackett was wonderful and took time to explain my options well and allowed me to ask plenty of questions. Nicole, the surgery counselor was very well detailed in all the information and organized in how she gave me info about all appointments and financial options. It was a very well-planned out consultation and I went away without any doubt I was in good hands!!